Nicotine pouches are small, discreet pouches that contain nicotine, flavourings, and plant-based fibres. They are 100% tobacco-free and are designed to be placed under the lip, where the nicotine is absorbed through the gum for a clean and smoke-free experience.

To use a nicotine pouch, simply place it under your upper lip and leave it there for 15 to 45 minutes. The nicotine is absorbed through the lining of your gums, providing a fast and satisfying release without the need for smoking or vaping.

Yes, most nicotine pouches are completely tobacco-free. They contain synthetic nicotine or nicotine extracted from tobacco leaves, but without any actual tobacco plant matter.

Nicotine pouches come in various strengths, ranging from mild (2-4 mg) to extra strong (20 mg+). Beginners may prefer starting with a low or moderate strength, while experienced users often opt for stronger options.

Nicotine pouches are considered a safer alternative to smoking since they do not involve combustion, tar, or harmful chemicals produced by cigarette smoke. However, they still contain nicotine, which is addictive.

Most users keep a nicotine pouch under their lip for 15 to 45 minutes. After that, you can dispose of it in a waste bin. Avoid chewing or swallowing the pouch.

Yes, nicotine pouches are discreet and smoke-free, so you can use them almost anywhere, including public places where smoking or vaping is prohibited.

Nicotine pouches are generally less likely to stain your teeth compared to smoking or chewing tobacco because they are tobacco-free and contain fewer staining agents.

To keep nicotine pouches fresh, store them in a cool, dry place or in the refrigerator. Most pouches have a shelf life of 6 to 12 months if stored properly.

Nicotine pouch regulations vary by country. In the EU, for example, snus (which contains tobacco) is banned in most countries, but nicotine pouches (which are tobacco-free) are legal in many places. Check your local regulations before purchasing.

Nicotine pouches can be used as an alternative to smoking or vaping, but they are not approved as a smoking cessation tool. However, many users find them helpful for reducing cigarette cravings.

Nicotine pouches are intended for adult smokers and nicotine users. They should not be used by individuals under the age of 18, non-smokers, or people with health conditions that could be affected by nicotine use.

We offer two main shipping options across the European Union:

• DHL Express (Next Day Service) – Fast and reliable delivery within 1 business day.
  
• DPD International Road (48-72 Hour Service) – Economical option with delivery within 2 to 3 business days.

• DHL Express – Delivered within 1 business day after dispatch.
• DPD International Road – Delivered within 48 to 72 hours after dispatch.

Please note that delivery times may vary slightly depending on your location and any customs processing.

Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.

• DHL Express – Higher cost due to faster delivery.
• DPD International Road – More economical option, with slightly longer delivery times.

Yes, we ship to all countries within the European Union. However, please be aware that local regulations on nicotine products may apply in some regions, which could affect delivery times or availability.

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your delivery in real time. You can track your shipment directly on the DHL or DPD website using the provided tracking number.

If you need to change your delivery address, please contact our customer support team as soon as possible. Once the order has been processed and shipped, changes may not be possible.

For orders over 30 EUR, we offer free shipping across Europe. Please check the website or subscribe to our newsletter to stay informed about special offers.

If you're not available at the time of delivery:

• DHL Express – A delivery attempt will be made, and you will receive a notification with rescheduling options.
• DPD International Road – A delivery attempt will be made, and DPD will leave instructions for rescheduling or collection.

No, we do not deliver to PO boxes. A physical delivery address is required for both DHL and DPD shipments.

Yes, both DHL and DPD offer delivery to designated pickup points. You can select this option during checkout or after you receive your tracking information.

If your order is delayed beyond the estimated delivery window, please check the tracking information provided. If the tracking information is not updated or you have further concerns, contact our customer support team for assistance.

If your order is lost or arrives damaged, please contact our customer support team immediately. We will work with the courier to resolve the issue and arrange for a replacement or refund if necessary.

Once an order has been processed and shipped, it cannot be modified or cancelled. However, you may return the order under our return policy if needed.

For shipments within the European Union, no customs fees or import taxes apply. For non-EU destinations, local taxes or import duties may apply.

Orders are processed and shipped on business days (Monday to Friday). Deliveries are not made on weekends or public holidays.